Abstract:
The Jolong Basusuk low-cost flat (rusunawa) was built in the city of Sibolga. Sibolga City is a
municipality located in the southwest of North Sumatra province with a geographical location on the
outskirts of the coast. Based on the policy of the government in responding to the need for residential
housing, as an alternative choice of housing in the city due to limited land. The low-cost flat program
targets low-income communities (MBR). The low-cost flat has problems with the condition of
facilities and infrastructure that are not managed properly by the manager so it has an impact on
the satisfaction of residents living in that location. As a result, the low-cost flat has the impression of
a new slum, very far from the functions and goals of development. This study aims to examine the
condition and quality of facilities and infrastructure, evaluate the management of the condition and
quality of facilities and infrastructure, and assess the level of occupant satisfaction. The method used
is quantitative by conducting a survey by distributing questionnaires, then analyzed by POAC analysis
(planning, organizing, actuating, and control). From the results of the study, it was found that the
condition of the facilities and infrastructure of the Jolong Basusuk was still far from what it should be.
Likewise, the evaluation of management has not been carried out optimally. |
