Abstract:
This study aimed to make an in-depth analysis of the processes and functions in the formation of the
informal group of Nice Spice'sGojek-Grab. This informal group is taken because this group is the
only online taxi bike drivers in Surakarta City who can join together in one place and have several
activities that are not facilitated by their respective companies such as social security. This study
involved descriptive qualitative as the type of research with an inquiry naturalistic approach. The
theory used is the theory of group development from Tuckman. This study used interactive models
from Miles and Huberman as the data analysis technique. The results showed that the function of
forming an informal group of online taxi bike drivers as a means to ensure help in the event of an
accident, for the need for status to feel safe while working in the field, to minimize conflicts over
territorial control when taking orders, and as a place to assist and form action movements if there is a
dispute with each company. |
